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About HCA
Vision
Working Together for a Healthier Tomorrow
Mission. We are dedicated to
protecting and promoting the optimal health of individuals,
families, and our diverse communities through:
Values
Partnering with our clients and
the community, we value:
HCA's goals describe how we will
achieve our vision and our mission – the value created, or the
desired improvement in a condition that is of direct consequence
to our clients and the public. Employees' individual performance
measures are, in turn, based on the Agency's goals and strategic
directions.
Goals
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Prevent disease and
disability, and promote healthy lifestyles.
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Assure access to quality
health care services.
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Promote and ensure a
healthful environment.
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Recommend and implement
health policy and services based upon assessment of
community health needs.
Business Strategies
HCA has also identified two
internal business strategies focused on our greatest asset, our
employees.
HCA Services and Community
Benefits
The Health Care Agency is a
regional provider, charged with protecting and promoting
individual, family and community health through coordination of
public and private sector resources. HCA's service environment
is complex, with 180 different funding sources and over 200
State and Federal mandates. The mandates under which HCA
operates require the County to provide for, or to regulate,
certain health services. Many also carry specific requirements
for staffing, operations, claiming and record-keeping.
Many of HCA's services are preventive in nature and therefore
are not readily apparent to the public. Some examples of
services include food protection, hazardous waste regulation,
protection from animal-related diseases, water quality
monitoring and pollution prevention, mental health services,
alcohol and drug abuse services, preventive health services for
the aging, healthcare for incarcerated individuals, communicable
disease control, child health and disability program,
immunizations, public health field nursing and public health
clinics.
HCA is composed of the following
service areas:
Public Health Services -
Monitors the incidence of disease and injury in the
community and develops preventive strategies to maintain and
improve the health of the public.
Ensures food safety, water
quality and protects the public's health and safety from
harmful conditions in the environment, from animal-related
injury, and from disease and nuisance hazards through the
enforcement of health and safety standards. Animal Care
Services, which provides services to over 19 cities, is
another component of Public Health Services.
Behavioral Health Services
— Provides a culturally-competent and client-centered system
of behavioral health services for all eligible county
residents in need of mental health care and/or treatment for
alcohol and other drug abuse.
Medical and Institutional
Health Services — Coordinates emergency medical
care, provides medical and behavioral health care to adults
and children in institutional settings, and contracts
essential medical services for patients for whom the County
is responsible.
Financial and Administrative Services
– Promotes and provides for the fiscal and operational
integrity of the Agency through sound management principles
and practices, and provides support services to Agency
programs.
Whom We Serve
Our ultimate client is the entire
County population. While providing direct services to individual
clients or patients, the Agency’s primary focus is to protect
and promote the health and safety of the community as a whole.
As we know, Orange County is continuing to grow and become more
diverse. Over the next decade, teens and older adults will
become Orange County’s fastest growing population sub-groups.
The Health Care Agency is continually planning in anticipation
of these changes so that our services meet the needs of the
community.
The Agency’s ability to meet these needs will continue to
include community collaboratives focused on creating a
coordinated continuum of services. Examples of collaboratives
where HCA plays a key role in meeting community needs are: the
Children’s Services Coordination Committee, the Children and
Families Commission (Proposition 10), the Continuum of Care
System for the Homeless, the Orange County Health Needs
Assessment Steering Committee and Community Partnership, the
Tobacco Settlement Advisory Group, and the Emergency Medical
Care Committee.
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