The Office of Quality Management (QM)
provides technical, communication and decision-making support to
Agency management by coordinating planning, legislation, grants,
research, and communications. The three
service areas within QM are:
Planning
Planning supports and promotes
the planning and development efforts of HCA. This includes
strategic planning, program planning, policy analysis,
legislative planning and analysis, and grant development activities. Planning staff also facilitate interagency
collaborative activities that promote the achievement of the HCA
mission. Examples of planning include:
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Coordination of Advisory Boards,
Committees & Commissions
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Agency Legislative Program
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Grant Development
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Interagency Collaboration
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Planning Coordination
Public Information &
Communications (PI&C)
PI&C supports, coordinates and
promotes effective communication in presenting the strengths of
our organization and its employees in an accurate and timely
manner. Examples of communications include:
Research
Research supports and coordinates
the development and dissemination of accurate information. We
consult and collaborate with all divisions of HCA, other County
Agencies and a wide range of community organizations. Examples
of research activities include:
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Database Design
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Geographic Information System (GIS) mapping
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Program Evaluation/Performance Monitoring
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Protocol/Study Methodology Reviews
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Report Writing and Review
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Statistical Analyses
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Survey Research
Quality Management
(HCA Employee Intranet Site)
