Welcome to the Orange County Emergency Medical Services
EMS Ambulance Performance Section
IF YOU ARE EXPERIENCING AN EMERGENCY, PLEASE IMMEDIATELY CONTACT
YOUR LOCAL POLICE OR FIRE DEPARTMENT BY CALLING 9-1-1.
THIS SITE IS TO BE USED ONLY FOR NON-EMERGENCY QUESTIONS, SUGGESTIONS OR CONCERNS
To visit the OCEMS Policy page click, scan or tap the QR Code Below:
If you are not experiencing an emergency, please select an option from the list below to continue:
EMS Performance Chief
Adrian Rodriguez
Email: EMSAmbulancePerformance@ochca.com
Phone (714) 834-4611
EMS Specialists
Juan Alvarez
Email: EMSAmbulancePerformance@ochca.com
Phone (714) 834-4611
Andrew Roberts
Email: EMSAmbulancePerformance@ochca.com
Phone (714) 834-4611
Justin Newton
Email: EMSAmbulancePerformance@ochca.com
Phone (714) 834-4611
- Region A
- Emergency Ambulance Service, Inc.
3200 E. Birch Street, Brea, CA 92821
(714) 990-1331
- Region B, C, D, E
- Care Ambulance Service, Inc.
1517 W. Braden Court, Orange, CA 92868
(714) 288-3880
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Dates
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Care Ambulance Service
Instagram: @CareAmbulanceService
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Emergency Ambulance Service
Instagram: @EmergencyAmbulance
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February 2020
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- Recognizing a myocardial infarction (heart attack)
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- February 10th – Tentatively, COVID-19 education (Instagram Picture Post)
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March 2020
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- Diabetic Emergencies
- Poison Prevention
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- Water Safety (Instagram Picture Post)
- Discuss Local EMS Functions with a couple zoom class from schools (tentative)
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*All topics subject to change at discretion of Contractor. Topics are reviewed by OCEMS for content only; accuracy of information is the responsibility of the Contractor. Contractor is responsible for all content on their social media platforms. |
Orange County EMS Ambulance Zones
Fiscal Year 2019-2020 Activity Reports
April-June 2020 Fourth Quarter
January-March 2020 Third Quarter
October-December 2019 Second Quarter
July-September 2019 First Quarter
Fiscal Year 2018-2019 Activity Reports
April-June 2019 Fourth Quarter
January-March 2019 Third Quarter
October-December 2018 Second Quarter
July-September 2018 First Quarter
Fiscal Year 2017-2018 Activity Reports
April-June 2018 Fourth Quarter
January-March 2018 Third Quarter
October-December 2017 Second Quarter
July-September 2017 First Quarter
Fiscal Year 2016-2017 Activity Reports
April-June 2017 Fourth Quarter
January-March 2017 Third Quarter
October-December 2016 Second Quarter
July-September 2016 First Quarter
Fiscal Year 2015-2016 Activity Reports
April-June 2016 Fourth Quarter
January-March 2016 Third Quarter
October-December 2015 Second Quarter
June-September 2015 First Quarter
- FY 2015/2016 Mid-Year Report: 9-1-1 Emergency Ambulance Transportation Performance
- #2748 FY15.16 Annual Report 911 Emergency Ambulance Transportation Performance
- Region A (Placentia, Yorba Linda, Unincorporated Areas)
- Region B (Cypress, La Palma, Los Alamitos, Seal Beach, Stanton, Unincorporated Areas)
- Region C (Tustin, Irvine, Villa Park, Unincorporated Areas)
- Region D (Laguna Woods, Laguna Niguel, Laguna Hills, Dana Point, Aliso Viejo, Unincorporated Areas)
- Region E (Lake Forest, Mission Viejo, Rancho Santa Margarita, San Juan Capistrano, Unincorporated Areas)
Emergency Medical Services
405 W. 5th Street, Ste. 301A
Santa Ana, CA 92701
(714) 834-3500
EMS Ambulance Performance Section
405 W. 5th Street, Ste. 301A
Santa Ana, CA 92701
(714) 834-4611
Q: I submitted a complaint. How long can I expect before I hear something?
A: Complaints are reviewed and processed as soon as they are received, during regular business hours.
- Complaints that are reviewed with no violation determined will be documented. The complainant will receive a letter of explanation with the results of the complaint investigations.
- Complaints that are determined to be an immediate threat to safety and health are addressed within 24 hours of receipt.
- Both the complainant and the licensee will be notified in writing of receipt of complaint and action to be taken.
Q: I am having a hard time filling out the online complaint form. Who can help me?
A: You can visit the Contact Us page to talk with the EMS Ambulance Performance Section staff for assistance or any questions regarding the complaint form.
Q: Where can I find policy and procedure relating to complaint processing?
A: OCEMS Policies # 720.20 and 392 can be found here. They are also located in “Policies” section of the EMS website.
EMS Ambulance Performance Section
405 W. 5th Street, Ste. 301A
Santa Ana, CA 92701
(714) 834-4611
Email: EMSAmbulancePerformance@ochca.com
