What is WPC Connect?

The County of Orange was approved through the State of California's Department of Health Care Services (DHCS) on October 24, 2016 for a five-year project to implement a Whole Person Care (WPC) pilot program. 

With the implementation of Orange County's WPC Pilot Program and to further the coordination of physical, behavioral health, and social services in a patient-centered approach with the goals of improved health and well-being through more efficient and effective use of resources for Medi-Cal beneficiaries struggling with homelessness, HCA's WPC Program team contracted with Safety Net Connect to develop and implement WPC Connect. WPC Connect is an electronic, web-based care coordination system for WPC Clients. 

The purpose of WPC Connect is to allow appropriate communication and coordination of all services for WPC enrollees between hospitals and the community for continuum of care including but not limited to medical, behavioral, social supportive services, and housing-related needs. It is a comprehensive view of services being provided to WPC clients.

The system has the capacity to share data from care plans bi-directionally with CalOptima for ease of access by medical case management staff and a homeless beneficiary's entire care team. A beneficiary is connected to wraparound, applicable programs and services, which include: recuperative care, coordinated entry into supportive housing, link to a CalOptima personal care coordinator, linkage to mental health and/or substance use disorder treatment, and the Community Referral Network. With the onset of WPC Connect and increased communication across a beneficiary's Care Team, the OC WPC Pilot anticipates acceleration toward filling gaps in care and a drop in duplication of services.

WPC Connect Participating Entities

Hospitals:

AHMC Anaheim Regional Medical Center

Anaheim Global Medical Center

Chapman Global Medical Center

Hoag Hospital - Irvine

Hoag Hospital - Newport Beach

Kaiser Permanente - Anaheim

Kaiser Permanente - Irvine

Mission Hospital

Orange Coast Memorial Medical Center

Orange County Global Medical Center

Saddleback Medical Center

South Coast Global Medical Center

St Joseph Hospital

St Jude Medical Center

UCI Medical Center

 

Recuperative Care:

Blue Sky Manor

Illumination Foundation

Mom's Retreat

 

Health Plan/Health Network

CalOptima

Monarch Health Care

Noble Mid-Orange County

 

Clinics:

Buena Park Community Clinic

Central City Community Health Center

Families Together of OC Community Health Center

Hurtt Family Health Clinic

KCS Health Center

Livingstone Community Health Clinic

North OC Regional Health Foundation

Serve the People

Share Our Selves

Southland Integrated Services

 

Shelters:

Mercy House: Bridges at Kraemer Place

Mercy House: Buena Park Navigation Center

PATH Placentia Navigation Center

PATH Placentia Navigation Center

 

Housing Navigation and Sustainability Services:

American Family Housing dba Orange County Housing Services Collaborative LLC

Community Action Partnership of Orange County

Friendship Shelter

Jamboree Housing

Lutheran Social Services of Southern California

Mercy House Living Centers

OC United Way

Volunteers of America Los Angeles

 

Community Resources:

OC Health Care Agency Behavioral Health Services

OC Health Care Agency Correctional Health Services

OC Health Care Agency Public Health Services CHAT-H

Project Kinship

St. Joseph Heritage Shared Service

 

If you have any questions regarding WPC Connect features and functionality, please email Safety Net Connect at: OCWPCSupport@safetynetconnect.com or the WPC Program Team at wpc@ochca.com.