Issue Reporting
If you see or experience potential misconduct, or if you need guidance on a compliance related issue, you are encouraged to first communicate the issue to your supervisor or manager. You may also contact another supervisor or manager within your chain-of-command, HCA Human Resources, or the Office of Compliance.
Examples of compliance concerns include:
- Billing regulations
- Conflict of interest policies
- Copyright and software privacy laws
- Government contract requirements
- Internal accounting controls
- Patient rights or patient care policies
- Policies prohibiting disclosure of confidential information
You can also call regarding a legal or ethical concern even if you're not sure there is a problem but encounter a situation that "does not feel right." The following are methods available to you for reporting an issue.
Please note: The Office of Compliance does NOT have regulatory or enforcement authority over COVID-19 issues. Enforcement of the Governors orders as related to COVID-19 needs to be done by law enforcement or through agencies with regulatory authority over the business/entity reported.
Should you have any matters to report regarding the regulation of restaurants, bars, supermarkets, hotels, pools, and body art studios, please contact Environmental Health Services at (714) 433-6000 or email at ehealth@ochca.com.
If this is an Office of Compliance issue, you may contact us via the methods listed below:
| **IMPORTANT NOTE: The toll-free telephone hotline and online reporting services are confidential and can be used anonymously. They are operated 24 hours a day, seven days a week by an outside company, specializing in healthcare related compliance issues. An impartial associate will take down, or review, the information you have provided and will assign your issue a private code that will allow you to follow-up to verify the status of your claim to ensure we have addressed your concerns. All calls and online claims are referred to the Office of Compliance for processing. |
