HIV Care Clinic 17th Street Care

Click here for STD Clinic (17th St. Testing and Treatment) Open: Monday, Wednesday, Thursday, & Friday 8:00 AM - 4:00PM, and Tuesday 10:00 AM - 4:00 PM Closed: We will be closed on December 25, 2024, January 1 and 20, 2025, February 12 and 17, 2025, May 26, 2025, July 4, 2025, September 1 and 26, 2025, November 11, 27, and 28, 2025, and December 25, 2025. Appointments preferred: Clinic may close early when capacity is met so appointments are preferred. Phone: STD Clinic (714) 834-8787 HIV Care Clinic (714) 834-7991 Partner Services (714) 834-7748 PrEP Services (714) 834-7737 Address: Orange County Health Care Agency Clinic 1725 West 17th Street, 101F, Santa Ana, CA 92706 Directions and Parking: Cross streets are 17th Street and College. Parking is available in the front of the building on 17th Street. Map and driving directions to the STD/HIV Care Clinic. OCTA Bus route 60 runs directly in front of the building.

COVID-19 Fact Sheet

This fact sheet from the California Department of Public Health (CDPH) is designed specifically for people living with HIV and provides information on how you can protect yourself.
CDPH Fact Sheet as of 3/16/2020
 

What services are offered at the HIV Care Clinic (17th Street Care)?

HIV/STD Clinic (17th Street Testing, Treatment and Care) at the Orange County Health Care Agency (OCHCA) offers testing and treatment for sexually transmitted diseases (STD) and HIV testing.

• Testing and treatment for most STDs such as syphilis, gonorrhea, and chlamydia
• Information and education on STD/HIV prevention and treatment
• Free condoms and lube
• HIV Partner Services (PS)

What if I need help telling my partner they may have been exposed to HIV or an STD?

Our HIV Partner Services (PS) is a free, voluntary, and confidential (anonymous) service that can help let an individual's sex and/or needle sharing partner(s) know they have been exposed to HIV/AIDS. PS can be done three ways:   The Health Department can notify the individual's partner(s) for them anonymously; The individual can get coaching to tell their partner(s) themselves; or The individual can have a trained counselor present to support them while have the conversation with their partner(s). For more information or help with HIV Partner Services (PS), call (714) 834-7748.

What do I need to know before my visit?

Your visit is confidential. We want to make sure you get the right type of care that you need. So, it is important to clearly and honestly communicate the reason for your visit. Our staff is specially trained to provide STD/HIV testing and treatment.

Appointments and Walk-ins

• We prefer that you make an appointment to be seen. The Clinic may close early when capacity is met.
• Please arrive 15 minutes before your appointment time to allow for check in.
• If you arrive 15 minutes late for your appointment time, you may not be seen.
• Walk-in patients will be screened to determine if a same day visit is necessary or if you need to be scheduled to return for a future appointment.
• Wait time for walk in patients can vary depending on number of patients scheduled. On average, you can expect to wait 3 hours.

Hours

• Some services are not available during lunch. Lunch hours are Monday – Friday from 12:00 PM – 1:00 PM.
• The clinic may close early if the maximum number of patients is reached for the day.

Here is more information on where patients can find STD and HIV Resources in Orange County. - English | Spanish

Quick Check Appointments 

Quick Check Flyer (PDF) English Spanish

If you are eligible for Quick Check, you can come to the clinic on Thursday afternoons after 1:30pm. Quick Check is a walk-in only service for clients who have visited 17th St. Testing, Treatment and Care before. Quick Check appointments are subject to availability and cannot be guaranteed. You can print and complete the Quick Check CAQ, which is needed for your visit by clicking here. Fill out the Quick Check CAQ before you arrive to reduce registration time. The Quick Check CAQ is also available in Spanish here.

What do I need to bring with me to my visit?

Please complete the registration and client assessment questionnaire forms to bring to your visit. Bringing the filled out forms to your visit will help decrease check-in time.

Patient Registration Form	Client Assessment Questionnaire
Patient Registration Form - English Patient Registration Form - Spanish Patient Registration Form - Vietnamese	Client Assessment Questionnaire - English Client Assessment Questionnaire - Spanish

 What happens when I get tested for STDs?

STD testing is quick, easy, and it usually doesn't hurt. There's not a single test for all STDs - each STD has its own test. Our healthcare providers can help you figure out which tests you need. STD testing may include:

• A urine test - you just pee into a cup.
• A blood test - a nurse takes blood from your arm or does a quick finger stick.
• A physical exam - a healthcare provider looks at your skin, throat, and genital area to check for warts, sores, rashes, irritation, or discharge.
• Testing your sores - a healthcare provider takes a sample of fluid from any sores or blisters you have with a swab.
• Swabs - a healthcare provider uses a swab to gently take discharge or cell samples from your penis, vagina, urethra, cervix, anus, or throat or you may be given the option to swab yourself.

You can get tested for most STDs whether or not you have any symptoms. Some STDs look and act alike, so you might be tested for a few different infections. Our healthcare providers may be able to tell right away if you have an STD, but some tests take seven (7) days or weeks to come back from a lab.

We will call you if any of your STD test results come back abnormal - no news is good news. You also have the option to check your results online using the paper that was given to you at your STD exam visit.

Where can I see my STD test results?

STD Results

• When it comes to STD results, no news is good news. If we need to contact you, make sure we have a good phone number and address to reach you at when checking in.
• STD results will be available by phone seven (7) days to 45 days after your visit.

Viewing STD Results Online:

• For your convenience, you can now see your STD test results online (HIV test results are not available online). You can see your STD results seven (7) days to 45 days after your visit.
• If your login information was lost or you need an HIV test result, you will need to go back to the clinic.
• The online STD results system will not show results prior to seven (7) days, if you log in earlier, you will get an error message.
• You can see your results up to 45 days after your visit.
• We will call you if any of your STD test results come back abnormal - no news is good news.

View your STD Results

Tips and Frequently Asked Questions for Online STD results

Contact Information

Orange County Health Care Agency Phone Numbers

AIDS Drug Assistance Program (ADAP) Provides drugs to HIV individuals who cannot afford them.	(714) 834-8456
STD/HIV Partner Services Provides help letting your partner(s) know they may have been exposed to an STD or HIV.	(714) 834-PS4U (714) 834-7748
HIV/AIDS Planning Council (HPC) Help develop and guide HIV planning activities in Orange County.	(714) 834-8711

Safely Using Sharps: What to Do If You Are Accidently Stuck By a Used Needle or Other Sharp

If you are accidently stuck by another person's used needle or other sharp: If you are accidently stuck by another person's used needle or other sharp:

1. Wash the exposed area right away with water and soap or use a skin disinfectant (antiseptic) such as rubbing alcohol or hand sanitizer.
2. Seek immediate medical attention by calling your physician or local hospital.

Follow these same instructions if you get blood or other bodily fluids in your eyes, nose, mouth, or on your skin.

• For more information on Safely Using Sharps: click here

Information for Providers - Information and resources for medical providers.

Page Last Updated: November 2023