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Adult Full Service Partnership (FSP)
The Adult Full Service Partnership (FSP) programs provide intensive outpatient services to adults living with a serious mental illness who are unserved or underserved, and may be homeless or at risk of homelessness, involved in the criminal justice system and/or are frequent users of inpatient psychiatric treatment. Services include outreach and engagement, intensive case management, psychiatric services, vocational and educational support, peer support, transportation, housing, benefit acquisition, counseling and therapy, integration and linkage with primary care, 24/7 crisis response, crisis intervention, and co-occurring substance use disorder services.
Utilizing the Assertive Community Treatment (ACT) model for service delivery, the Adult FSP programs provide culturally-competent, comprehensive and community-based services, using a multi-disciplinary team approach and doing "whatever it takes". Services are individualized, strength-based, and client-centered. The FSPs are committed to the success of their members and work collaboratively with members to provide services and supports that promote health, recovery and wellness.
Orange County Health Care Agency (HCA) has various FSPs to target specific populations.
- Telecare and Orange (TAO) serves adults with serious mental illness who are unserved/underserved; homeless or at risk of homelessness; at risk of institutionalization/hospitalization; not successful in traditional mental health services; may have co-occurring mental illness and substance use. Referrals can come from different sources including the general community. There are three TAO programs.
TAO North
Address: 2531 W. Woodland Dr. Anaheim, CA 92801
Phone: 714-226-9888. Fax: 714-226-9887TAO South
Address: 275 E. Baker St. Costa Mesa, CA 92626
Phone: 714-361-6760. Fax: 714-361-6768TAO Central
Address: 12141 Brookhurst St., Garden Grove, CA 92841
Phone: 714-296-1934. Fax: 714-426-8161
- Opportunity Knocks (OK) program serves adults with serious mental illness who have a recent history of incarceration and/or are experiencing recidivism in the criminal justice system, and may be homeless or at risk of homelessness. Referrals can come from different sources including the general community, jails, Probation, etc.
Address: 11277 Garden Grove Blvd., Suite 100 Garden Grove, CA 92843
Phone: (714) 620-8131. Fax: (714) 620-8132 - Striving Towards Enhanced Partnerships (STEPS) program serves two populations:
- Adults with serious mental illness who are returning to the community from long-term care facilities such as IMDs and MHRCs and/or are on LPS Conservatorship. Referrals come from long-term care facilities or the general community.
- Adults with serious mental illness who are participating in the Assisted Intervention (AI) Court. Referrals come from the AI Court through the Public Defender's Office or Judges.
Address: 2100 North Broadway Santa Ana, CA 92706
Phone: 714-245-6881. Fax: 714-245-6891 - "Whatever It Takes" (WIT) FSP program serves adults with serious mental illness who are participating in the WIT Court. Services are delivered in collaboration with Orange County Superior Court, Probation Department, Public Defender, and District Attorney. Referrals come from the WIT Court through the Public Defender's Office or Judges.
Address: 1910 N. Bush St., Santa Ana, CA 92706
Phone: 714-361-7950. Fax: 714-361-7966 - Assisted Outpatient Treatment (AOT) FSP program serves adults with serious mental illness who meet specific AOT criteria including continuing to fail to engage in mental health treatment resulting in at least two hospitalizations or incarcerations within the last 36 months, or one or more serious acts of violence toward self or others within the last 48 months. The program serves individuals who are court-ordered to participate in AOT and individuals who meet criteria and are willing to participate voluntarily. Referrals come from HCA's AOT Assessment and Linkage Team. For more information about AOT and referrals to AOT FSP program, please visit the AOT page at http://www.ochealthinfo.com/bhs/about/aoabh/aot
Address: 615 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701
Phone: 714-795-3444. Fax: 714-795-3445
If you would like additional information or have questions about the Adult FSP programs, you may contact:
- Adult FSP Coordination Office at 714-850-8402
- Annette Mugrditchian, LCSW
Director, Adult & Older Adult Behavioral Health Services
amugrditchian@ochca.com - Jenny Hudson, LCSW
Division Manager, Adult & Older Adult Behavioral Health Services
jhudson@ochca.com - Chi Lam, LCSW
Program Manager II, Adult & Older Adult Behavioral Health Services
clam@ochca.com