HCA - Agency Operations Center

 

HCA - Agency Operations Center (AOC)
The OC Health Care Agency Operations Center (AOC) is no longer supporting general COVID-19 resource requests. For immediate med/health support, please contact the OC EMS Duty Officer. 
 

Current Activation Level: 2 (Modified Duty Officer Status)

Duty Officer Phone:  714-415-8980

Duty Officer E-Mail: EMSDutyOfficer@ochca.com

Orange County Communications / Control One Phone #: 714-628-7008

*****SPECIAL INSTRUCTIONS FOR REQUESTING *****
****COVID TESTING KITS****
THESE TWO FORMS ARE FOR COVID TESTING KITS ONLY. 
 If you are an organization submitting a resource request for COVID Test Kits you must follow these instructions and SUBMIT ALL OF THE FOLLOWING TWO FORMS:

1. The HCA AOC Resource Request Form - CLICK HERE FOR FORM

2.The MAC Facility/MHOAC MAC TESTING SUPPLIES Situation Report - CLICK HERE FOR FORM

****Your resource request needs to be to a for an Orange County Business with an Orange County Business Address. All business names and addresses confirmed prior to filling the resource request. If you do not provide your official county business name or if you use a personal/home address or personal email, your resource request will be denied****.
_______________________________________________________________________________________________

OCHCA COVID ANTIGEN AND POINT OF CARE REPORTING:

Reporting Methods for COVID-19 Antigen and Point of Care Reporting - CLICK HERE

 

 

 FACILITY/MHOAC SITUATION REPORT
INSTRUCTIONS

    

 RESOURCE REQUEST INSTRUCTIONS

  
  The Facility/MHOAC Situation Report should be completed by healthcare organizations to report operational status during large emergencies, disasters or when there is a situation or event that may disrupt patient care.

Forms and Resources:

Facility/MHOAC Situation Report

Facility/MHOAC Situation Report Quick Reference Guide   

AOC Communication Process		     A resource request should only be completed when the organization has exhausted all resources such as internal supply chains, sister or affiliated facilities, vendors, third party suppliers and any other entity that the facility may be able to obtain the needed resources from.

When submitting a resource request, you must also fill out a Facility/MHOAC Situation Status report.

Forms and Resources:

OCHCA Resource Request 

OCHCA Resource Request Quick Reference Guide 

Facility/MHOAC Situation Report

AOC Communication Process


****Your resource request needs to be to a for an Orange County Business with an Orange County Business Address. All business names and addresses confirmed prior to filling the resource request. If you do not provide your official county business name or if you use a personal/home address or personal email, your resource request will be denied****.
 		  
 

HCA AGENCY OPERATIONS CENTER COMMUNICATION PROCESS

 The following communication process is a guide for the submission of Facility/MHOAC Situation Reports and Medical Health Resource Request. This guide is only for Hospital and Non-Hospital Healthcare/Medical Providers. 

AOC Communication Process
 

Orange County MHOAC Allocation of Scarce Resource Guide

 The Orange County Medical and Health Operational Area Coordination Program Allocation of Scarce Resources Guide is an all-hazards standardized approach and decision-making tool that can be used during incident response to allocate scarce resources. 

Orange County MHOAC Allocation of Scarce Resources Guide