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Informing Materials
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Behavioral Health Plan Member Handbook
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This guide will help you know what specialty mental health services are, if you may get them, and how you can get help from the Orange County BHP.
For general information and accessibility issues please call:
Orange County Behavioral Health Plan
Phone: 800-723-8641
For TTY/TDD users, call 711
- Behavioral Health Plan Member Handbook (English) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Arabic) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Chinese - Simplified) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Farsi) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Korean) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Russian) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Spanish) also in large print version *February 2026 edition*
- Behavioral Health Plan Member Handbook (Vietnamese) also in large print version *February 2026 edition*
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This guide is available for listening in MP3 audio format in multiple languages.
About listening to files
| Handbook Audio Recording (February 2026) | English | Arabic | Chinese (Simplified) | Farsi | Korean | Russian | Spanish | Vietnamese |
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Grievances and Appeals
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Posters should be printed on Legal sized paper.
Large Print Posters
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Credentialing
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- New Application Request Form (NARF)
- Credentialing Checklist
- Cultural Competency Training Requirements
- Link to Authorization to Use and Disclose Protected Health Information (PHI) - General Use (County Only)